Tuesday, March 4, 2008

GrandCentral Up-to-dates

As a "telecommunication 2.0" preacher, here are some updates regarding to Google's telephony service, "GrandCentral".

Click2Call Has Been Alive

I posted earlier that Click2Call may have been dropped, but Vincent@GrandCentral quickly posted a comment that it was not the case. And true, I am still able to use this feature; it may just have been a glitch.

Another thing was the lack of documentation regarding Click2Call. It doesn't mention this name, but it's now described in the help.

Forwarding Number Can Be Shared

Finally something new! One inconvenience was that a forwarding number could only be activated with one account, or one GC number. But now, a forwarding number can be used on multiple accounts, according to GC Blog.

Example:
My roommate and I each have a GC number. We want to forward that to the same home phone that we share.
Before, this was not possible, but now it's allowed.

My wife and I each had a GC number and was impacted by this limitation so I really have to try this out.

Other Help Documentation Updates

Some articles seems to be added in the help center including mentions about iPhone. This is good. At least this confirms that Goolge is putting some effort to make GC compatible with iPhone.

Although minor, it's good to see some updates so that we know Google is not ditching services after they acquire them.

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